Thursday, March 12, 2009

Hello Artful Crafter: Is Anyone There?

Open for BusinessI would love to send out immediate replies to all the readers who write in, but it's just not humanly possible. It makes me feel bad that you may think I am ignoring you, when actually you are on my mind (conscience!) constantly until I get my entire mail box cleaned out.

That rarely happens anymore because more and more crafters are finding The Artful Crafter and writing me – which is wonderful! Please don't think I'm complaining or that I'm ignoring you.

Here's how I handle my mail:

• Check in-box 3 or 4 times a day for reader questions or comments.
• Answer any that only require a link to an article already on The Artful Crafter.
• Answer any that can be done in a paragraph or two.
• Copy any that remain to separate Word documents and file them in a folder titled “Pending: Reader Questions” on my desktop.

This is where my system kind of falls apart. I work on the Pending Reader Questions whenever I have a few spare minutes – which means they can languish there for a week or two :-(

Does anyone have a better system or any suggestions for me? 'm drowning in mail and would only be happier if I could clone myself to respond to everyone within a couple of days :-D

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Aren't you sweet to take time to leave a comment. My readers are simply the best!